Shipping & Returns

Fast Turnaround

Most orders are shipped within 5-7 business days from the date of approval.
In the event of an unexpected delay, you will be notified promptly.

We take pride in providing extraordinary customer service and want you to be as happy with our products as we are. We will get your order to you as fast and secure as possible.

Shipping
We realize that you may need your order quickly. Below is a typical gauge that will help decide how you would like your order shipped. Because each order is unique, we will get it to you as fast as you need it. Shipping costs vary.

Fast Turnaround
Most orders are shipped within 5-7 business days from the date of approval. In the event of an unexpected delay, you will be notified promptly.

Shipping & Handling
At this time, we can only accept orders that are billed and shipped to locations in the United States (including APO/FPO, and U.S. Territories). Priority Shipping methods (Overnight or 2nd Day service) are not available for certain locations in Alaska and Hawaii and the U.S. Territories.

Please Note
Orders are shipped and delivered on business days (Monday through Friday, except major holidays). Orders being shipped and APO/FPO addresses must be sent via standard shipping method. We do not ship to P.O. Boxes. If you have any questions concerning the shipment of your order, contact us via email or call us at 215-766-2746 or Toll-Free at 1-888-211-2317.

Shipping & Handling Costs

In order to make sure you receive your order in perfect condition, a lot of effort must go into custom packaging and shipping. Our shipping rates include cost of parcel, custom packaging materials and labor. Please note, shipping rates are calculated using pre-tax amounts prior to any discounts. For Standard Delivery, we ship via ground service unless you indicate otherwise. Please note that for some of our larger items, we will not be able to apply free shipping due to the weight and size of some of the product. An item is excluded from free shipping if it is noted in the product description. See US shipping guidelines for all other products below (rates are subject to change based on postage rates).

Merchandise	Please Add	Merchandise	Please Add
up to $10.00	$3.95	$150.01 – $175	$18.95
$10.01- $25	$5.95	$175.01 – $200	$21.95
$25.01 – $50	$7.95	$200.01 – $225	$25.95
$50.01 – $75	$9.95	$225.01 – $250	$28.95
$75.01 – $100	$11.95	$250.01 – $275	$32.95
$100.01 – $125	$13.95	$275.01 – $300	$35.95
$125.01 – $150	$15.95	Over $300	Add 12.5%

Return Policy

The Tea Can Company wants you to be completely satisfied with your order. We guarantee our products for quality and freshness. A final proof will be sent for your authorization prior to printing to ensure the accuracy of the type and graphics. Once the authorization form is sent back, your order will be processed and inspected for accuracy, then shipped. The Tea Can Company does not accept returns on personalized items. However, if your order contains any discrepancies due to an error on behalf of The Tea Can Company, we will accept full responsibility and any unopened product may be exchanged. We want you to be happy and will replace an item with another selection, or, issue a gift card.

In the event you receive a product damaged due to shipping,
please give us a call.
Phone: 215-766-2746
Toll-Free: 1-888-211-2317

or write us at:

The Tea Can Company
6461 Blueberry Lane
Pipersville, PA 18947