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We’ve put together a list of our customers’ most frequently asked questions. If you require more information, please call or e-mail us. Your satisfaction comes first.

The Tea Can Company accepts Visa, MasterCard, American Express and Discover credit card payments. We accept personal checks however, all orders paid for by personal checks will not ship until payment has been received and the check cleared. We do not accept cash on delivery.

All orders shipped to destinations within the state of Pennsylvania are charged 6% sales tax. Sales tax for teaware and other non-food items will be charged. Tea is not taxable.

All prices listed on our The Tea Can Company’s website are quoted in US Dollars.

The Tea Can Company’s ensures that all transactions conducted online are completely secure. The Tea Can Company uses Virtual Merchant to encrypt all of your personal information. The strongest security measures are in place to prevent loss, misuse or alteration of your information once it is in our records. Please review our privacy & security policy for details.

Orders can be placed over the phone by calling The Tea Can Company at 215-766-2746 or toll-free: 1-888-211-2317. One of our friendly and helpful customer care representatives will be happy to assist you during our business hours Monday – Friday, 9:00 am – 5:00 pm EST.

Yes. Click here to order a sample pack of our tea flavors. If you have a special request, please call or email us and one of our representatives will be able to assist you.

Yes. We offer special promotions on our website from time to time. In order to receive an exclusive promotion, please sign up for our e-newsletter. Feel free to contact our customer service team about The Tea Can Company’s low price guarantee.

Yes. You will receive an email confirmation shortly after placing your order. Review your order carefully. Contact customer service immediately if you wish to make any changes. 

Our signature tea sachets provide more room for the tea leaves to expand without being compacted, unlike conventional tea bags. This ensures a better brew and allows more flavor to be released from large tea leaves. Depending on your tastes, each sachet can brew 2-3 cups for a light or strong cup of tea.

The Tea Can Company

If you have any other questions, please contact customer service.

Business Hours: Monday – Friday (9:00 am – 5:00 pm EST)
Phone: 215-766-2746
Toll-Free: 1-888-211-2317